A bulk gift card promotion is a reusable promotion that is used to issue a gift card reward to eligible members. The promotion must be manually executed for the rewards to be issued, although it can be configured to auto-execute on a daily, weekly, or monthly basis.
Note: This promotion will not re-issue rewards in the event of reward cancels.
Main Article: Gift Card Reward
The existence of a relevant gift card reward is necessary for issuance via this promotion.
A new promotion is created by clicking the "Add" link at the top of the page. Alternately, an existing promotion can be modified by clicking the "Edit" link within the grid for the associated promotion. Modifying existing promotions does not affect rewards that have already been issued. The first two parameters, name and description, are used for internal reference.
- Gift Card Reward Type - The type of gift card reward that will be issued.
- Gift Card Amount - The monetary amount of gift card rewards that eligible members will receive.
- Issue Exact Amount Only - If checked, the promotion will issue a reward only if an available denomination of the reward exists. If unchecked, the promotion will use multiple denominations to arrive at the pre-configured monetary total on a per-member basis.
- Auto Execute - If this promotion is intended to automatically execute on an ongoing basis, select the appropriate interval.
- Business Unit & Location - The originating business unit and location that the promotion will default to.
- Eligible Members - The eligible member tree is used to specify who will receive the bonus upon execution. A member only needs to be a part of one of the selected segment(s) and/or club(s) to be eligible.
After saving, the promotion will be available for execution. Only after execution will the bonus transactions be issued.
From the main grid, click "Executions" to reach the execution page. When on the execution view page, click the "Execute" link in the upper-left of the page to reach the final execution page.
On the final execution page, select the originating business unit and location for all rewards issued by the promotion. When complete, click the "Save" button. The process will be scheduled and rewards will begin issuing.
In the event that there is an insufficient amount of gift card denominations available to satisfy promotion requirements, the promotion can be reprocessed to complete issuance. A bulk gift card promotion can be completed by following these steps:
- From the main grid, click "Executions" for the associated promotion.
- On the following page, click the "View" link next to the appropriate execution.
- Click the "Reprocess Unfulfilled Players" button above the grid.
Past instances of promotion executions can be viewed by clicking the "Executions" link for the associated promotion.