Application File Imports Release Notes Sync Web Services FAQ

Notifications

System Location: System / Notifications

Notifications are Email-based messages that can be configured to be distributed upon specific system events, such as a failed sync.  Configuration involves the optional creation of Email Groups and the assignment of Email Addresses and/or Email Groups to Notify Events, which are the pre-defined system triggers.

The system offers a range of Notify Events, including:

Announcement Notification

Campaign Group Sync Transfer Failure

Case Sync File Transfer Failure

Custom Field Metadata Sync Transfer Failure

External Campaign File Transfer Failure

Interaction Sync File Transfer Failure

Location Sync Transfer Failure

Member Descriptor Sync File Transfer Failure

Member Product Purchases File Transfer Failure

Member Sync File Transfer Failure

Product Item Sync File Transfer Failure

Promotional Group Sync Transfer Failure

Ranking Set Sync Transfer Failure

Reward Sync File Transfer Failure

Reward Type Sync File Transfer Failure

Survey Sync Transfer Failure

Transaction Sync File Transfer Failure

Managing Email Groups

System Location: System / Notifications / Email Groups

By utilizing the "Add" link at the top of the page, or by clicking "Edit" next to an already existing Email Group, the new or existing Email Group can be managed.  Information will be stored upon saving.  Once an Email Group exists, Email addresses can be added or removed using the "Add or Edit" link in the far right column, associated to the appropriate Email Group.

Assigning Emails and/or Email Groups to Notify Events

System Location: System / Notifications / Notify Events

By clicking "Edit", a specific notify event can be managed.  Within the edit page, individual Email addresses can be typed into the input boxes and preconfigured Email Groups can be selected.  Upon saving, the events will Email the appropriate parties when triggered.  Within the edit page, Email addresses and groups can also be removed.

Please note: All external ALP SaaS links and references are directed to US datacenter unless specifically noted.


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