Application File Imports Release Notes Sync Web Services FAQ

CreateMemberCase

Intended Application

Creating a new member case.

 

Notes

  • One of two identifiers can be supplied (Account Id or Internal Member Id).  If both are supplied, the Account Id is given preference and is used to retrieve the member.  If no Internal Member Id is available, enter -1 for this field.

 

Input Parameters

PARAMETER

DATA TYPE DATA REQUIRED? FORMATTING NOTES

WS Security Token

Alphanumeric

Yes

 

 

Account Id

Alphanumeric

Yes/No

 

See Article Notes

Internal Member Id

Integer

Yes/No

 

See Article Notes

Location External Reference

Alphanumeric

Yes

 

 

Feedback Type External Reference

Alphanumeric

Yes

 

 

Case Category External Reference

Alphanumeric

Yes

 

 

Case Queue External Reference

Alphanumeric

Yes

 

 

Case Subject

Alphanumeric

Yes

 

 

Case Body

Alphanumeric

Yes

 

 

 

Common Return Codes

0,1,2,100,101,102,5000,6000,6034,6035,6036

Additional error codes may be generated. Their descriptions can be found by calling GetReturnCodeMessage.

 

More Information

Detailed Method Page

Web Service Return Codes

WS Calls

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